Collectly vs Chaser vs Upflow: which fits a small business?

The short answer: Chaser and Upflow are accounts receivable platforms for companies with a finance team, priced in hundreds of dollars a month and up. Collectly is for small businesses where the owner or one person does the chasing from their own Gmail, priced from $19 a month. If you have an AR team and an accounting system to integrate, look at the first two. If you are a freelancer, agency or small firm sending invoices yourself, Collectly is built for you.

Chaser

Chaser is a credit control and accounts receivable platform for small and mid-market companies. Its strength is multi-channel chasing at scale: email reminder schedules, and add-ons for SMS, automated calls, postal letters and a payment portal. Published plans are tiered by company revenue and, per Capterra, start at around $259 a month, with add-ons on top.

Upflow

Upflow is aimed at B2B finance teams, CFOs, controllers and AR managers, at companies with recurring or invoice-based revenue. It is priced on invoice volume rather than seats, includes analytics, and offers a free AR analytics plan. Vendr reports an average contract of around $15,000 a year.

Collectly

Collectly connects to the Gmail you already invoice from and reads your customers' replies. Instead of sending the next reminder on a timer, it works out why each invoice is unpaid, a promise to pay, a dispute, an invoice that never arrived, silence, and drafts the follow-up that fits for you to approve. Rules in the code stop it chasing paid or disputed invoices, or writing while a promise to pay is still good.

• Pricing: $19, $49, $99 or $199 a month, by number of open invoices (10, 40, 200 or 2,000). Yearly is ten months for twelve. No free trial; a full refund within 14 days of your first payment.
• Email: Gmail only today. Invoices come in by CSV or by hand; QuickBooks and Xero connections are in beta.
• Not included: SMS, automated calls, postal letters or a customer payment portal.

How to choose

• You have a finance or AR team, hundreds of customers, and want deep accounting integration and reporting: Upflow.
• You want reminder schedules across email, SMS, phone and post, and have the budget for add-ons: Chaser.
• You invoice from Gmail, there is no finance team, and you want help writing the right follow-up rather than more automated reminders: Collectly.