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Pay for the size of the problem

Plans are priced on how many invoices you have outstanding at once, because that is what determines how much work Collectly is actually doing. Settled invoices never count against your limit.

Pay yearly and two months are free.

A yearly plan costs ten months instead of twelve. There is no trial and no countdown on a saved card — you pay for the months you get, and two of the twelve are on us.

Plans and pricing

2 months free

Personal

$19/month

Rent, retainers, and the handful of invoices you chase yourself.

Best for: 1–10 outstanding at a time — a few tenants, or a couple of clients

  • Reads replies and works out who has actually paid
  • Writes each follow-up for you to approve
  • Stops the moment someone disputes or promises a date

Team

$49/month

A couple of you, sharing the job of getting paid.

Best for: 10–40 outstanding — a business billing 20–40 customers a month

  • 40 invoices instead of 10
  • A second person can log in
  • QuickBooks and Xero import, in beta
  • Expected payment dates and collections reporting

Business

Most pick this
$99/month

A finance function, even if it is one person and a spreadsheet.

Best for: 40–200 outstanding — typically a company of 5–25 people

  • 200 invoices and five people
  • Automatic sending for low-risk reminders
  • Sending windows, daily limits and per-customer exclusions
  • Consolidated statements when one customer owes on several invoices

Company

$199/month

You run receivables for several businesses, not just your own.

Best for: Bookkeepers, agencies and groups handling 3–10 separate businesses

  • Ten separate business workspaces, switched between in one login
  • Effectively unlimited invoices — 2,000 outstanding at once
  • 25 people
  • Per-business reporting you can hand to the client
ComparePersonalTeamBusinessCompany
Invoices outstanding10402002,000
People12525
Separate businesses11110
Reads replies and classifies them
Drafts every follow-up
Safety rules and approval queue
Accounting importCSV onlyCSV, plus QuickBooks and Xero in betaCSV, plus QuickBooks and Xero in betaCSV, plus QuickBooks and Xero in beta
Expected payment dates
Automatic sending
Consolidated statements
Per-business reporting

Limits count invoices outstanding at once, not invoices per month — settled invoices never count against you. Annual billing is ten months for twelve. Every plan includes the safety rules: Collectly never chases a paid invoice, never argues with a dispute, and never writes to someone while a payment promise is still good.

Cancel any time. If you cancel within 14 days of your first payment, we refund it in full — no questions asked. There is no trial to forget to cancel, and no contract — if it does not earn its keep in the first two weeks, you have lost nothing.

Not sure which one?

Count the invoices you are waiting on right now — not what you bill in a year. Most people chasing rent or a couple of retainers are on Personal. A business billing twenty or thirty customers a month is on Team. Once there is a person whose job includes getting paid, that is Business. If you chase money on behalf of other businesses, you want Company.

You can move between plans at any time, and nothing is lost if you move down — invoices above the limit stay visible, Collectly just stops chasing them until you are back under.

What every plan includes

  • Collectly reads the replies your customers send and works out what is actually going on — paid, promised, disputed, ignored.
  • It writes each follow-up and waits for your approval. Automatic sending is opt-in, and only for early, low-risk reminders.
  • Hard rules it cannot talk its way around: never chase a paid invoice, never argue with a dispute, never write while a payment promise is still good, at least three days between reminders.
  • Mail goes from your own address, in the existing thread.
Create your account Switch plans whenever you like — nothing is lost moving down.

Questions

Straight answers

If something here is unclear, or you want to know whether Collectly handles a specific situation, ask us before you pay for anything.

What is Collectly?

Collectly is accounts-receivable software for small businesses. It keeps track of which invoices are unpaid, reads the replies your customers send about them, works out why each invoice has not been paid, and drafts the next follow-up email for you to approve before it is sent. If you turn on automatic sending, routine low-risk reminders go out without that approval.

Who is Collectly for?

Small businesses that invoice other businesses and do not have a dedicated accounts-receivable person: marketing and creative agencies, web and design studios, consultants, freelancers, contractors, professional services firms and small B2B companies. It is built for the owner or office manager who is doing the chasing alongside their actual job.

How does Collectly help with unpaid invoices?

It puts every unpaid invoice in one place, sorted by what needs attention rather than by date. For each one it shows a written explanation of why it is unpaid, based on what the customer actually wrote back, along with an expected payment date. Where a follow-up makes sense it writes one that references the conversation so far, and holds it for your approval.

Does Collectly replace my accounting software?

No. Collectly does not do bookkeeping, produce invoices, file taxes or replace QuickBooks or Xero. It works alongside your accounting software and handles the follow-up on invoices that have already been issued.

How does Collectly work?

You bring your outstanding invoices in by CSV or by adding them manually, and connect the mailbox you send invoices from. Collectly finds the email threads relating to those invoices, reads any replies, and classifies what they mean — paid, a promise to pay with a date, a dispute, a question, or no reply. It then shows you what needs attention and drafts follow-ups for the invoices that warrant one.

Can I still email customers myself?

Yes. Follow-ups are sent from your own mailbox as replies in the existing thread, so your customer's reply comes straight back to you and the conversation stays in one place. You can write to anyone directly at any time, and you can exclude specific customers from follow-ups entirely.

Does Collectly send emails without me seeing them?

Not unless you turn that on. Every account starts in approval mode, where Collectly drafts follow-ups and waits for you to click send. There is also a draft-only mode where nothing can be sent from Collectly at all, and an optional mode that sends routine reminders on low-risk invoices between 1 and 13 days overdue by itself. Even in that mode, disputes, payment promises, upset customers and anything more than 30 days overdue still wait for a person.

Will it chase a customer who has already paid or who is disputing the bill?

No. Collectly never sends a payment reminder on an invoice marked paid, never chases a disputed invoice, never escalates when a customer is upset, and never writes while a payment promise is still good. These rules are enforced in the software itself and cannot be switched off for any account.

Is my financial and customer information secure?

Collectly requests only two Gmail permissions: read access, to read the replies in threads involving customers you have added, and send access, to send a follow-up you have approved, or a routine low-risk reminder without approval if you have turned on automatic sending. It does not request permission to create, modify or delete anything in your mailbox. Mailbox credentials are stored encrypted, every workspace's data is isolated from every other, and you can disconnect your mailbox at any time.

What does Collectly cost?

Plans run from $19 to $199 per month, priced on how many invoices you have outstanding at once rather than per user. Paying yearly costs ten months instead of twelve. There is no free trial; instead, if you cancel within 14 days of your first payment you get a full refund, no questions asked.